Privacy Policy – Pharmabinoid B.V.

This Privacy Policy explains how Pharmabinoid B.V. collects, uses, and protects your personal data when you interact with our website or place orders.

1. Controller Identity

Pharmabinoid B.V.

Loopkantstraat 13A,

5405NB Uden,

The Netherlands

KVK: NL860424777B01

VAT: NL860424777B01

Email: info@pharmabinoid.eu

2. Applicable Law

This policy is governed by Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR) and applicable Dutch privacy laws.

3. What We Collect

We collect and process the following categories of data:

• Identification Data: Company name, contact person, billing/shipping address

• Communication Data: Email address, phone number, order notes

• Transactional Data: Orders, invoices, payment records

• Technical Data (via cookies): IP address, browser type, device information

We do not process sensitive personal data or health-related data.

4. Purpose and Legal Basis

We process your data for the following purposes:

We do not use your data for profiling or automated decision-making.

5. Data Retention

We retain your data only as long as necessary:

• Transactional and tax data: 7 years (legal obligation)

• Customer communications: 2 years from last contact

• Technical/log data: up to 12 months

6. Sharing of Data

We may share your data with:

• Payment processors (e.g., Mollie, Stripe)

• Shipping and logistics providers

• Hosting, IT, and analytics service providers

• Legal and regulatory authorities (as required by law)

We do not sell or rent your personal data.

7. Data Transfers

Your data is stored in the EU. If data is transferred outside the EU, we ensure compliance via:

• Adequacy decisions or

• Standard Contractual Clauses (SCCs) as approved by the European Commission.

8. Your Rights

You have the following rights under GDPR:

• Right of access – obtain a copy of your data

• Right to rectification – correct inaccurate data

• Right to erasure – request deletion of data (where lawful)

• Right to restriction – limit processing in certain cases

• Right to data portability – receive your data in structured format

• Right to object – opt out of direct marketing or certain processing

• Right to lodge a complaint – with the Dutch DPA (Autoriteit Persoonsgegevens)

9. Cookies

We use only functional and minimal technical cookies necessary for site operation. We do not use third-party marketing or tracking cookies unless consent is given.

For more, see our Cookie Notice (if separately maintained).

10. Contact

To exercise your rights or for any privacy-related inquiries, contact:

info@pharmabinoid.eu

We respond within 30 days, as required by GDPR.